Your one-of-a-kind Retail Excellence Training

Welcome

… to my world of retail training
where joyful sales advisors meet joyful guests
to create a place of memorable unique experiences.

My approach

Motto

“Joyful Selling”



Vision

“Aim for return on experience (ROX) to achieve return on investment (ROI).”

Belief

“It’s about making the guest want to buy from you. Selling is the outcome of one’s pursuit of excellence, not the goal.”

Method

“Training to inspire collective-thinking in the classroom. Coaching to transform behaviours on the shop floor.”

Elevate

Retail Excellence workshops

For Retail Ambassadors

Building relationships

Selling better

For Retail Managers

Becoming a ‘manager-coach’

Conflict resolution & career development

For Retail Trainers

Efficiently coach advisors on the shop floor

References

Joyful success stories

About

Hélène Salvini Fujita

My Values

Empathy

I place attentive listening and understanding at the core of my approach, fostering sincere, tailored relationships that meet the unique needs and aspirations of each client.

Generosity

I believe in the power of sharing and kindness, offering far more than a service: a personalized guidance and a fulfilling experience for every client.

Discipline

Precision and consistency in my methods are the foundations of my success, ensuring impeccable service and high-quality standards at every stage of my journey.

Elegance

I cultivate the art of refinement and distinction, attending to every detail to deliver a sophisticated sales experience where simplicity and taste blend seamlessly with excellence.

Contact me

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